Refund, Return & Cancellation Policy
As our products are freshly prepared and fall under the category of perishable food items, we follow a strict No Return Policy. However, customer satisfaction remains our top priority.
1. Order Cancellation
- Orders can be cancelled free of charge within 1 hour of placement, provided the order has not been dispatched or processing has not begun.
2. Damaged or Incorrect Items
- If you receive a damaged, defective, or incorrect product, please share clear unboxing photos and videos within 12 hours of delivery.
- After verification, we will arrange a suitable replacement or resolution.
3. Refund Eligibility
- Refunds are not applicable for personal taste preferences.
- Refunds will not be issued for delays caused by incorrect shipping details, courier-related delays, natural calamities, or recipient unavailability at the time of delivery.
4. Quality Assurance
- All products are packed and dispatched only after quality checks to ensure freshness and hygiene.
Need Help?
For any concerns or assistance, please contact us via WhatsApp or Email at info@gopimisthanbhandar.com. Our team will be happy to help.